Frequently Asked Questions
How long does it take to charge my EV?
The answer is: it depends. There is no one way of charging an EV and the duration needed to charge your EV will depend on several key factors:
- Amount of charge needed
- Charger type
- EV model
- Environment
- Weather
Is electric charging cheaper than petrol?
Yes. Historically the cost of electric has always been significantly cheaper than petrol. Whilst this depends on the prices of electricity and petrol which can fluctuate, according to Zap Map Journey Cost Calculator; in 2021 Electricity price: 25p/kWh & Fuel price: 150p/litre. Per approx. 10,000 miles/year. Whilst the general costs of electricity and petrol are constantly changing, it is clear that electricity comes at a much lower price per kWh.
The cost of EV charging is also defined by which setting you are charging your EV in. For instance, home charging will often be faster than using public chargers.
To further compare the cost of charging an EV versus a patrol or diesel car, check Zap-Map’s Journey Cost Calculator at: zap-map.com/tools/journey-cost-calculator/
Am I entitled to government grant funding?
The Government offers a range of grants to speed up the UK’s move to a green future with electric cars. Aside from the Plug-in grant, which is no longer available, the most relevant grant to our customers is the ChargePoint grant.
Find out more here: Grant Funding
What is the best way to contact EV Park?
For issues that require our attention, contact EV Park by:
Email Address: info@ev-park.co.uk
Phone Number: 020 8176 6119
To book a free consultation get in touch with us on our Contact Us page.
Can I charge any EV with the chargers installed by EV Park?
Yes, you can charge any EV.
Although there is great variation between models of EV, all EVs are compatible with a 3-7kW charger, which is one of the most available in the residential environment and means no matter which EV you have, you will be able to charge it.
Most EVs are also compatible with rapid 50kW+ chargers. However, not all EVs can use rapid chargers at rapid charging rates. This means that if your EV is not able to charge at higher rates, to stop damage to your EV’s battery it will only charge at the highest rate it is compatible with.
What if there is a problem with the EV chargers?
If you are experiencing any problem with your EV charger, it is important to us that it is working again as soon as possible. Whilst it varies site-to-site, we recommend reporting any issues you may have with your EV chargers to your managing agent, or the charge point manufacturer so that we can find you the right support.
What if a charger has been vandalised?
If you notice any signs of vandalism to EV chargers, report them to your managing agent as soon as they are notice and EV Park will make sure the charger is repaired as quickly as possible.
How long does it take to repair EV chargers?
Depending on the nature of the repairs required, EV chargers can be fixed remotely upon being reported or in person by technicians. EV charging point repairs will typically take longer if in person assistance is required.
Are the EV chargers ‘future-proofed’?
EV Park offers charging points that are ‘future-proofed’ by having:
- The option to install larger electricity supply to support the addition of future chargers
- The option to install dormant charging points
- The capacity for induction charging